Shipping policy

Shipping & On-Demand Production Policy - Innovated3dPrintz

Thank you for supporting our business!

Every single item we sell is custom 3D Printed On-Demand at the time of purchase. Please review our production and shipping guidelines carefully before completing your order.

1. Strict "All Sales Are Final" Policy

  • Immediate Manufacturing Allocation: Due to the customized nature of print-on-demand 3D manufacturing, raw materials, machine runtime, and scheduling are dedicated to your order immediately upon checkout.
  • No Cancellations or Modifications: All Sales Are Final.     
    Once an order is placed, it cannot be modified, changed, or canceled under any circumstances. If you wish to purchase additional items after checkout, a separate, new order must be placed. Please verify your items, quantities, and shipping address completely before submitting payment.

2. Custom 3D Printing & Fulfillment Timeline

  • Production & Handling Time: Because your items do not sit on a shelf and must be physically manufactured, please allow 4 business days for your order to be 3D printed, cleaned up, quality-inspected, and securely packaged.
  • Workflow Queue Variance: All custom prints are entered into our machine queue strictly in the order that they are received. Production times may vary depending on our active machine volume and workflow queue ahead of you.
  • Early Dispatches: We always aim to beat our deadlines. If your item finishes printing and clears quality control ahead of schedule, it will ship out immediately. This may result in your package arriving sooner than your estimated checkout date. 

3. Shipping Rates & Transit Times

We are pleased to offer Free Standard Shipping on all domestic orders.

Once your 3D printed item leaves our production floor, we hand it over to our preferred domestic shipping partners (USPS or UPS) via Pirate Ship to ensure safe delivery.

  • Shipping Method: Free Standard Shipping 
  • Estimated Transit Time: 5 to 8 business days
  • Total Estimated Arrival Window: 9 to 12 business days from the date your order is placed. 

4. Tracking Updates

As soon as your package is labeled and ready for carrier pickup, an automated email containing your secure tracking link will be sent to the address provided at checkout. Please allow up to 24-48 hours for USPS or UPS to update the initial tracking scan on their website. 

5. Carrier Delays & Shipping Liability

  • External Transit Delays: Once a package leaves our production facility and enters the carrier's network, transit timelines are completely out of our control. We are not legally responsible for unexpected shipping delays caused by severe weather, seasonal carrier backlogs, sorting errors, or postal holidays.
  • Address Accuracy: Buyers are fully responsible for providing complete and accurate shipping information at checkout. We cannot issue replacements or guarantee successful delivery if a package is delayed, misrouted, or returned to sender due to an incorrect address entered by the customer.
  • Damaged Shipments: For issues regarding packages damaged during transit, please refer directly to our Return and Refund Policy (Shipping Damage & Replacement Policy) for specific filing instructions and time lines.

6. Questions & Contact Information

If you have any questions regarding our production process, machine scheduling, or transit timelines, please reach out! We are happy to help clarify our workflows before you complete your order at checkout.

Contact Us At:
Innovated3dPrintz
Email: support@innovated3dprintz.com
 (Please allow 24-48 hours for a response, Monday–Friday)